National Award in Conflict Management Level 3 Instructors

This award will enable learners to identify the characteristics of anger and develop understanding of different ways to deal with conflict. Learners will be able to apply the knowledge and understanding to improve behaviour. The award is designed to enable learners to recognise the effects of anger and to develop strategies for avoiding, reducing and managing conflict. There are many occasions in all aspects of life where we need to deal effectively with conflict.

To achieve this award, learners must complete the 3 mandatory units:
Unit 1 - Characteristics of anger
Unit 2 - Techniques to deal with conflict
Unit 3 - Ways to avoid conflict internally set and assessed tasks that meet the assessment criteria

Suggested methods of assessment for this programme are observation of discussions, questionnaires, personal diaries and written tasks.
This award provides opportunities to develop and demonstrate skills required for a range of employment and further programmes of study such as a Level 2 National Award in Understanding and Managing Anger.

Public Course Dates :
A 3 day course on 25th, 26th, 27th of June 2012
Course code CML3/07

You can complete this prior to the L3 PI taking place at the same venue in the same month.

Venue - Elite Training Academy, Norwich

Course Fee's £325 per person Conflict Management

Joint Conflict Management & Physical Intervention Instructors £750
This includes workbooks and refreshments

+44  (0)1603 764507

For further information on this course please contact: info@elite-trainingacademy.co.uk